Contact Us

Our office is open Monday - Friday 08:45am - 5pm, so please email your queries to Alternatively, our phone lines are open Monday, Tuesday, Wednesday and Friday 9am - 5pm and Thursdays 10am - 5pm.

We are experiencing extremely high call volumes at the moment. If you can't get through first time, please try again, alternatively email

To help process your queries efficiently and effectively, please can you ensure you have your Membership Number when contacting us. Thank you in advance.